Support

The listener app on iPhone, iPad or Mac

The listener app is in private beta. You need an invitation from an artist, and the device needs iOS 27, iPadOS 27 or macOS 27.

1. Install TestFlight from the App Store. It is Apple’s app for beta software and it’s free.
2. Open the invitation your artist sent you. It takes you to VIBE in TestFlight. Choose Accept, then Install. Those two steps are Apple’s and can’t be skipped.
3. Open VIBE. Check that the device is signed in to iCloud, read and accept the tester agreement, then press Sign in with Apple. VIBE finds your invitation and opens the artist’s catalogue.

VIBE Studio on a Mac

Studio is in early access and there is no public download yet. It needs macOS 27 on a Mac with Apple silicon. Request early access on the Studio page.

Vibe AF

Vibe AF is in development and has not been released.

VIBE says there is no invitation for me

• Your invitation is tied to the iCloud email address or phone number your artist typed. Open Settings and check that this device is signed in to iCloud with the Apple Account that has that address or number.
• Ask your artist which address or number they used. If it isn’t one on your Apple Account, ask them to invite the right one.
• If you chose Hide My Email when signing in with Apple, VIBE can’t match the invitation by email. Open the invitation link your artist sent instead: in VIBE, choose “Have the invitation link?”.

The link opens a web page instead of VIBE

• Install VIBE first, then go back to the message and tap the link again.
• Open the link in Safari. Links opened inside another app’s built-in browser are not always handed to VIBE.
• On the invite page, use the Open VIBE button under “Already have VIBE?”.

TestFlight says the beta is full or not available

Apple limits how many people can test a beta, and a build can expire. Tell your artist, or write to us and we’ll look into it.

I was removed, or the music is gone

An artist can remove a listener at any time. If you think it was a mistake, contact the artist directly. We can’t restore access for them.